Handblown glass demands patience. Each BROKIS piece is formed by breath and hand in the Czech Republic, shaped through a process that cannot be accelerated without compromising the result. This is understood. What is less understood – and less often spoken about – is what happens when a lead-time is missed.
The problem with estimates
Interior designers carry a disproportionate share of supply chain risk. A purchase order is placed, a proforma is paid, and a delivery window is offered. That window, in most cases, is an estimate. When it slips, the financial and professional consequences fall on the designer – not the supplier.
This is not unique to lighting. It is structural to the industry. Most suppliers are paid regardless of whether they deliver on time.
A commitment, not a promise
The Bohemian Precision Guarantee exists to change that relationship. Every order placed through BROKIS at EDC carries a ten-week lead-time commitment from the date of order confirmation. BROKIS advise six weeks for production. The additional four weeks exist because certainty – not speed – is what a specification depends on.
Should that commitment not be met, 5% of the net order value is refunded for each week of delay, to a maximum of 20%. The financial consequence of a late order is shared, not absorbed unilaterally by the designer.
What the guarantee does not cover
The guarantee is not a promise that nothing will go wrong. But the numbers are worth stating plainly. The BROKIS warranty claim rate is 0.9%. That figure is a consequence of how the pieces are made – sustainable production capacity, rigorous quality control, and a manufacturing process certified to both EPD and LCA standards. These are not marketing designations. They are independently verified measures of material integrity and production consistency.
On the rare occasion that a product does not meet specification, the cost of resolution — replacement, correction, re-dispatch — is borne by the supplier. Not the designer, and not the client.
Why ten weeks
The ten-week window is not conservative for caution’s sake. It reflects knowledge of BROKIS production schedules, shipping timelines, and the realistic margin required to absorb the unexpected without the deadline becoming the problem.
A shorter promise, more often broken, is worth less than a longer one that holds.
Precision in craft demands precision in delivery
BROKIS has spent nearly two decades refining the relationship between material, light, and form. The Bohemian Precision Guarantee applies the same standard of care to the commercial relationship between supplier and designer. One without the other is incomplete.
